Parry Aftab, Esq.,
The Privacy Lawyer
managing cybercrime, privacy and cyber-abuse risks

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COPPA: Kids and Online Privacy in the United States.

Every business has a website these days. And many of those companies and commercial entities have sites with chatrooms, discussion boards, instant messaging capability and forms or technology that collect registration and other information from site visitors. Sometimes, they direct parts of their sites at children, either to develop brand recognition or loyalty or to reach the children’s market. Other times children visit their sites without being targeted by the site.

COPPA (the "Children's Online Privacy Protection Act") took effect on April 21, 2000. It requires all commercial sites to take special measures when they collect personal information from children.  “Collection” includes letting children use email accounts or post messages publicly through a chat room or discussion board, as well as filling out forms.  While the regulations are aimed principally at the children’s Internet industry, they are fully effective against general interest sites with actual knowledge that a child is using their services.  

Few lawyers, even among experienced cyberspace law practitioners, understand the children’s Internet industry and the regulations and safety concerns that apply to it. But the failure to understand what information can be collected from children, how it can be used, and what needs to be accurately disclosed to parents has cost many companies dearly.

While this article may not make you an experienced children’s Internet industry legal practitioner, it will let you know when it’s time to seek help, and where the potential hazards are, for sites directed at children as well as for general interest sites that children may visit. There are two main issues that trigger the law when children are involved online. One is privacy, the other is safety. Both are regulated in the U.S. by the FTC, although states are permitted to enforce consistent local laws.

In brief, the "privacy" component relates to the collection, maintenance, or use of personally identifiable information from children under the age of 13 (12 years old and under). "Safety" is triggered, legally, when a child under the age of 13 is able to share personally identifiable information with others online (such as in a chat, on discussion boards, or via e-mail or instant messaging).  The safety concern is that an online predator may be able to contact the child either online or offline because the child has shared such contact information, whether intentionally or not.

You can review our COPPA checklist and see if the most common COPPA triggers exist at your site. If they do, finding the right lawyers to advise you is essential.

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