Parry Aftab, Esq.,
The Privacy Lawyer
managing cybercrime, privacy and cyber-abuse risks

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For Lawyers : COPPA Legal Pitfalls...Lawyer to Lawyer.

If your client runs a website that is directed at children either in whole or in part, you need to know or find an attorney who knows the intricate details of the COPPA regulations. Among those details are the comprehensive rules for the various types of notices required under the statute, which cover everything from the content of those rules to the look and placement of the link to the privacy policy displayed at the site, as well as the technical requirements for obtaining “verifiable” parental consent.

If you are representing a commercial entity with a general interest website, you need to debrief them on their collection practices. Even if COPPA doesn't apply to the site, they may still run afoul of the FTC Act if their privacy policy does not accurately and completely disclose what personal information they collect from their users and what they do with that information.

If they collect personal information that includes a person's age or grade or similar information, they may then have actual knowledge that they are collecting personal information from a “child” and need to comply with the full panoply of COPPA regulations. Even if they don't overtly request that information, find out if they have monitored chat rooms or discussion boards at which a user may disclose information from which the site should know they are under 13, since that may provide the requisite knowledge under COPPA. If the site collects any personally identifiable information from its users or provides any means of public disclosure of such information (such as through an email service, chat room, discussion boards or instant messenger service), and the site is alerted that a particular user is a statutory “child,” then the site must also comply with COPPA.

What if your client is simply an internet advertiser? Banner advertisers and network advertising companies are covered by COPPA and its regulation if they advertise at children's sites and collect personal information from children who click through from such sites. They are also covered if they have ownership or control over such information collected directly at the children's sites. Advertisers at general audience sites may also be covered by COPPA is they collect personal information from people who click through, and that information discloses that the visitor is a child.

Many companies are collecting data from their website visitors without knowing why they are collecting it or if they are using it properly. Unless companies are under investigation or have heard of another company under investigation, their legal departments rarely communicate with webmasters. With this tough new law on the books, all commercial websites must be vigilant in ensuring that the rights of parents to notice and consent are honored. If such companies ignore parents' concerns regarding privacy and advertising, they will have to face tough enforcement of government regulations aimed at U.S. advertisers' marketing to children online, and the even tougher scrutiny of a disgruntled parent.

 

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